The Foundation for Information Technology Accessibility (FITA) is the principal advocate and coordinator for making information communications technology (ICT) accessible for disabled people and senior citizens in the Maltese islands. Our services assist disabled individuals and senior citizens in the selection, acquisition, or use of an assistive technology that is intended to maintain or improve the individual’s quality of life.
FITA’s principle function is to guide organisations in implementing ICT accessibility and provide support to disabled individuals and senior citizens in overcoming or removing barriers to education and employment through ICT. Through empowerment and social inclusion disabled persons and senior citizens need to rely less on family and state support. In ensuring that due steps are taken to minimise the digital divide, we aim to enable individuals to contribute productively to society and the economy.
The Foundation for Information Technology Accessibility (FITA) was set up in 2000 by the Malta Information Technology Agency (MITA) and the National Commission Disabled Persons (CRPD) with the aim of addressing the digital divide and empowering disabled persons and senior citizens to make the most effective use of information communications technology (ICT).
Our Vision
FITA – The Foundation for Information Technology Accessibility, values its employees by empowering them to achieve a Service of Excellence addressed to all senior citizens and persons with disabilities. By making technology accessible and reachable, the Foundation ensures equal attention, inclusivity and drive related to improving the lifestyle by using ICT.
Our Mission
To train and empower senior citizens and persons with disabilities, in utilising ICT, to create an enabling environment that provides such persons with equal opportunities.
Our Values
We believe in an ongoing commitment to excellence, continuous improvement through research, effective helpfulness at all times, and fairness of service performed with due diligence, respect, responsibility and integrity.
FITA’s office is based at Onda Business Centre, Level 3, Aldo Moro Street, Marsa.
FITA’s staff contingent consists mainly of highly empowered individuals. Each focusing on their respective areas of responsibility, they nonetheless benefit from strong teamwork, with everyone contributing to the best of his or her abilities. This working model is duplicated on a bigger scale across FITA’s whole operations, whereby networking with industry, public entities and NGOs plays an important part in implementing FITA’s goals and objectives through tangible initiatives and services.
Nowadays FITA still fulfills its original role as a research-based centre of excellence, promoting the use of ICT and assistive technology. However, to provide a holistic solution to narrowing the digital divide we also help other organisations via a number of services and initiatives. At the core of FITA’s activities are the ICT Accessibility Certification and the Assistive ICT Consultancy services.
Our Services
Helpdesk:
Our Helpdesk department helps identify and assist clients with any issues that our clients may have about Technology. This support is possible through responding phone request where they can handle enquires about ICT issues.
Queries can be done by calling our phone numbers 22768008/22768019
Outreach:
The Outreach department is dedicated to providing the highest quality of service to our clients. Our team of professional staff members are highly trained and experienced in providing assistance to clients both at our office and offsite. We understand that many of our clients may not be able to come to our office for assistance, so we offer home visits. Also, we have established a collaboration agreement with Local Councils and other entities to provide our services in their premises. This allows us to meet with clients in a comfortable and convenient setting and provide them with the assistance they need. We strive to ensure that our clients are provided with the resources and support they need to succeed.
Appointments can be done by calling our phone numbers 22768008/22768019 or email us on info@fitamalta.eu
Training:
The training department holds training sessions regarding technology skills to people with disability and elderly people. These courses are designed to help these people gain those technology skills to be used them become independent in their daily lives. These courses are being done currently in house at our office in Marsa and at certain local council’s offices. The training sessions schedule will be posted and updated regularly through our social media and our website.
Research:
The research department allows FITA Employees to be kept up to date on any software and hardware changes. Through ongoing research guarantees assistance to other departments which can pass on various queries that FITA receives. Therefore, we can recommend the best ways to improve the lives of our customers.
Contact Information:
Phone number : 22768008 / 22768019
Email: info@fitamalta.eu
Facebook: https://www.facebook.com/fitamalta.eu
Instagram: https://www.instagram.com/fitamalta/
LinkedIn: https://www.linkedin.com/company/foundation-for-information-technology-accessibility/
Twitter: https://twitter.com/fita_malta
Address: Onda Business Centre, Level 3, Aldo Moro Street, Marsa.
